At eliteautoequipment, we aim to deliver your orders with efficiency and reliability. Below is an overview of our shipping process and policy:
Order Processing and Delivery Schedule
- Order Cutoff Time: 5:00 PM United Kingdom Time (GMT/BST)
- Order Handling Time: 1-2 Business Days (Monday – Friday)
- Delivery Time: 3-4 Business Days (Monday – Friday)
Order Confirmation
After placing your order, you will receive an email confirmation with your order number and details. Once your order ships, you will receive a shipping confirmation email with tracking information. We will also notify you when your order has been successfully delivered.
Shipping Carriers
We use trusted carriers to ensure timely delivery, including:
- United Kingdom Post
- FedEx
- UPS
- DHL
Shipping is FREE for all orders. Standard shipping typically takes 4 to 6 business days within the United Kingdom.
Shipping Locations
We currently ship to the following locations:
- United Kingdom
Unfortunately, we do not offer shipping to P.O. boxes, APO, FPO, or DPO addresses.
Lost Packages
If your package is marked as delivered but you have not received it, please follow these steps:
- Verify the shipping address.
- Check all possible delivery locations.
- Ask neighbors or family members if they accepted the package.
- Contact the courier directly with your tracking number to initiate a claim.
If the package is declared lost, please contact us at info@eliteautoequipment.com with your order number. We will either reship your order or provide a refund, depending on your preference.
Contact Us
eliteautoequipment
Office: 2 Woodside Park Ave, London, E17 3NP, United Kingdom
Email: info@eliteautoequipment.com
Phone: +1 (270) 664-7337
Operating Hours: Monday – Friday | 9:00 AM – 5:00 PM AET